Privacy Policy
Effective Date: June 19, 2026
Last Updated: June 19, 2026
Lone Star Drone (“Lone Star Drone,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information entrusted to us.
This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you visit lsdrone.com (the “Website”), contact us, request a quote, schedule services, submit an inquiry, enter into a service relationship with us, or otherwise interact with Lone Star Drone.
By using the Website or providing information to us, you acknowledge the practices described in this Privacy Policy.
INFORMATION WE COLLECT
The information we collect depends on how you interact with us.
Information You Provide Directly
We may collect information that you voluntarily provide, including:
First and last name
Company or organization name
Job title
Email address
Telephone number
Billing or service address
Project location
Property or jobsite information
Requested services
Project descriptions, specifications, and instructions
Scheduling information
Communications and correspondence
Files, photographs, maps, plans, documents, or other materials you submit
Payment and transaction information
Information submitted through contact forms, quote requests, email, telephone, or other communications
Please do not submit sensitive personal information that is not necessary for us to provide the requested service.
Information Collected Automatically
When you access the Website, we and our website service providers may automatically collect certain technical and usage information, including:
Internet Protocol address
Browser type and version
Device type
Operating system
Referring website or source
Pages viewed
Links clicked
Date and time of access
Approximate geographic location derived from an IP address
Website interactions
Cookie identifiers
Diagnostic, security, and performance information
This information may be collected through cookies, pixels, server logs, analytics tools, and similar technologies.
Information From Other Sources
We may receive information from:
Customers and prospective customers
Project partners
Contractors and subcontractors
Publicly available sources
Mapping, aviation, property, or regulatory databases
Payment processors
Website, communications, and analytics providers
Referral partners
Social media or professional networking platforms
HOW WE USE INFORMATION
We may use personal information to:
Respond to questions and inquiries
Prepare estimates, proposals, and quotes
Schedule and perform drone, media, inspection, mapping, repair, or related services
Communicate about projects and customer accounts
Process payments and maintain transaction records
Provide customer service and technical support
Deliver project files, media, reports, and other work products
Verify project locations and operational requirements
Conduct flight planning, airspace research, regulatory planning, and safety assessments
Manage contracts, invoices, insurance documents, and business records
Improve our Website, services, and customer experience
Analyze Website traffic and performance
Maintain Website functionality and security
Detect fraud, misuse, unauthorized activity, or security incidents
Protect our rights, property, personnel, customers, and operations
Comply with applicable laws, regulations, legal processes, and governmental requests
Establish, exercise, or defend legal claims
Send service-related communications
Send marketing communications where permitted by law
Carry out other purposes disclosed at the time information is collected
Where required by applicable law, we rely on consent, contractual necessity, compliance with legal obligations, or legitimate business interests as the basis for processing personal information.
WE DO NOT SELL PERSONAL INFORMATION OR DATA
Lone Star Drone does not sell, rent, trade, or exchange personal information or customer data to private parties for monetary compensation.
We do not operate as a data broker, and personal information is not a product that we offer for sale.
We do not sell customer contact information, project data, media, files, maps, flight records, payment information, or other information provided to us in connection with our services.
We may disclose limited information to service providers, contractors, professional advisers, or other parties that assist us in operating our business and delivering services. Those disclosures are made for legitimate operational purposes and are not intended to constitute a sale of personal information.
We also do not knowingly sell or share personal information belonging to children.
HOW WE MAY DISCLOSE INFORMATION
Service Providers
We may provide information to companies that perform services on our behalf, such as:
Website hosting providers
Cloud-storage providers
Email and communications platforms
Customer-management systems
Payment processors
Accounting and invoicing services
Analytics providers
File-transfer and project-delivery platforms
Information-technology and cybersecurity providers
Scheduling and project-management platforms
Insurance providers
Contractors or subcontractors involved in an authorized project
These parties may access information only as reasonably necessary to provide their services to us or fulfill the applicable business purpose.
Project Partners and Contractors
We may disclose information to pilots, visual observers, technicians, photographers, contractors, subcontractors, engineers, survey professionals, consultants, or other personnel when necessary to evaluate, plan, perform, or deliver an authorized project.
Legal and Regulatory Requirements
We may disclose information when we reasonably believe disclosure is necessary to:
Comply with a law, regulation, subpoena, court order, warrant, or other legal process
Respond to a lawful government request
Cooperate with aviation, law-enforcement, public-safety, or regulatory authorities
Protect the safety of an aircraft operation
Investigate fraud, misuse, security incidents, or unlawful conduct
Protect our legal rights, property, personnel, customers, or the public
Enforce contracts, policies, or terms
Business Transactions
If Lone Star Drone is involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar business transaction, information may be reviewed or transferred as part of that transaction.
Any successor entity would remain subject to applicable privacy obligations concerning the information transferred.
With Your Direction or Consent
We may disclose information to another party when you direct us to do so, authorize the disclosure, or consent to the disclosure.
CUSTOMER PROJECT DATA AND DELIVERABLES
In providing drone, mapping, inspection, repair, media, or related services, we may collect or receive project-related information, including:
Site addresses and coordinates
Aerial and ground photographs
Video recordings
Maps and orthomosaics
LiDAR or photogrammetry data
Inspection data
Flight logs
Equipment information
Property or infrastructure details
Construction documentation
Customer instructions and deliverables
We use project data to perform contracted services, maintain records, support quality control, comply with applicable laws, resolve disputes, and protect our legal and operational interests.
Project data may be stored using third-party cloud, media-hosting, file-transfer, mapping, or project-management services.
Unless otherwise provided by contract, Lone Star Drone does not sell customer project data to private parties.
COOKIES AND SIMILAR TECHNOLOGIES
The Website may use cookies and similar technologies to:
Operate essential Website functions
Remember preferences
Maintain security
Understand Website traffic
Measure Website performance
Diagnose technical issues
Improve Website content and usability
Evaluate the effectiveness of communications or advertising
Cookies are small files stored on a device or browser. Some cookies are necessary for the Website to function, while others support analytics or optional features.
You may be able to limit or disable cookies through your browser settings or through any cookie-preference controls made available on the Website. Blocking cookies may affect certain Website features.
Where required by law, we will request consent before using nonessential cookies.
ANALYTICS AND THIRD-PARTY TECHNOLOGIES
We may use third-party analytics or website tools to understand how visitors use the Website. These providers may collect technical and usage information through cookies or similar technologies.
Depending on the Website’s configuration, these services may include tools provided by website-hosting, analytics, mapping, advertising, communications, or social-media companies.
These providers process information according to their own terms and privacy policies. We encourage you to review the privacy practices of any third-party services you choose to interact with.
PAYMENT INFORMATION
Payments may be processed through third-party payment processors. Lone Star Drone may not directly receive or store complete payment-card information.
Payment processors collect and process payment information under their own terms, security practices, and privacy policies.
We may retain transaction details such as payment amount, date, invoice number, payment status, and customer contact information for accounting, tax, dispute-resolution, and recordkeeping purposes.
MARKETING COMMUNICATIONS
Where permitted by law, we may use contact information to send information about our services, company updates, or related business communications.
You may opt out of promotional emails by using the unsubscribe link included in the message or by contacting us using the information listed below.
Opting out of promotional messages will not prevent us from sending transactional, contractual, safety-related, account-related, or service-related communications.
We do not sell marketing lists or customer contact information to private parties.
DATA RETENTION
We retain personal information only for as long as reasonably necessary to:
Fulfill the purposes described in this Privacy Policy
Provide services
Maintain customer and project records
Comply with legal, tax, insurance, aviation, accounting, or contractual requirements
Resolve disputes
Enforce agreements
Maintain security and prevent fraud
Establish or defend legal claims
Retention periods may vary according to the type of information, the nature of the customer relationship, applicable laws, contractual obligations, and legitimate business needs.
When information is no longer reasonably required, we may delete, anonymize, aggregate, or securely dispose of it.
DATA SECURITY
We use reasonable administrative, technical, and physical safeguards intended to protect personal information against:
Unauthorized access
Loss
Theft
Misuse
Alteration
Disclosure
Destruction
These safeguards may include access controls, account protections, software safeguards, restricted permissions, secure service providers, employee or contractor confidentiality requirements, backups, and security monitoring.
No website, transmission method, storage system, or security measure is completely secure. We therefore cannot guarantee absolute security.
You are responsible for using appropriate security practices when transmitting information to us and for protecting any passwords, links, files, or access credentials provided to you.
DATA BREACH RESPONSE
If we discover a security incident involving personal information, we will investigate and respond in accordance with applicable law.
Where legally required, we will notify affected individuals, governmental authorities, regulators, or other appropriate parties.
YOUR PRIVACY RIGHTS
Depending on your state or country of residence and the applicability of relevant privacy laws, you may have the right to:
Confirm whether we process your personal information
Request access to personal information we maintain about you
Request correction of inaccurate personal information
Request deletion of personal information
Obtain a portable copy of certain personal information
Withdraw consent where processing is based on consent
Object to or restrict certain processing
Opt out of certain targeted advertising
Opt out of the sale of personal information
Opt out of certain disclosures treated as sharing under applicable law
Opt out of certain profiling or automated decision-making activities
Appeal a decision concerning a privacy request
Lodge a complaint with an appropriate regulatory authority
Receive equal service and pricing without unlawful discrimination for exercising privacy rights
Because Lone Star Drone does not sell personal information to private parties, an opt-out request concerning a sale will ordinarily result in confirmation that we do not engage in such sales.
These rights may be subject to exceptions and limitations under applicable law.
TEXAS PRIVACY RIGHTS
Texas residents may have rights under the Texas Data Privacy and Security Act, including the right to:
Confirm whether we are processing their personal data
Access their personal data
Correct inaccuracies
Delete personal data provided by or obtained about them
Obtain a portable copy of certain data
Opt out of processing for targeted advertising
Opt out of the sale of personal data
Opt out of certain profiling activities
Texas residents may also have the right to appeal our response to a privacy request.
To exercise a Texas privacy right or submit an appeal, contact us using the information in the Contact Us section below.
CALIFORNIA PRIVACY NOTICE
California residents may have additional rights under applicable California privacy laws, subject to statutory thresholds, exceptions, and applicability requirements.
These rights may include the right to request:
The categories of personal information collected
The categories of sources from which information was collected
The purposes for collecting, using, or disclosing information
The categories of third parties to whom information was disclosed
Access to specific pieces of personal information
Correction of inaccurate information
Deletion of personal information
Information concerning sales or sharing
Opt-out of sales or sharing
Limitation of certain uses of sensitive personal information
Equal treatment when exercising privacy rights
Lone Star Drone does not sell personal information to private parties.
We will not unlawfully discriminate against a person for exercising an applicable privacy right.
EUROPEAN AND UNITED KINGDOM PRIVACY RIGHTS
If European Union, European Economic Area, Swiss, or United Kingdom privacy law applies to our processing of your personal information, you may have rights to:
Access personal information
Correct inaccurate information
Request deletion
Restrict processing
Object to processing
Receive certain information in a portable format
Withdraw consent
Lodge a complaint with a supervisory authority
Where applicable, our legal bases for processing may include:
Your consent
Performance of a contract
Steps taken at your request before entering a contract
Compliance with legal obligations
Protection of vital interests
Our legitimate business interests, provided those interests are not overridden by your rights
Information may be processed in the United States, where privacy laws may differ from those in your country.
HOW TO SUBMIT A PRIVACY REQUEST
To submit a privacy request, contact us at:
Lone Star Drone
Website: lsdrone.com
Email: info@lsdrone.com
Telephone: (817) 642-7499
Mailing Address: 2301 E. Lamar Blvd., Suite 160, Arlington, TX 76006
Please include:
Your name
Your preferred contact method
The nature of your request
The state or country in which you reside
Enough information for us to locate the applicable records
We may need to verify your identity before fulfilling a request. Verification may require confirmation of information already associated with your inquiry, account, transaction, or project.
We will use information submitted with a privacy request only to verify and process the request, maintain appropriate records, and comply with applicable law.
Where permitted by law, an authorized agent may submit a request on your behalf. We may require evidence of the agent’s authority and may independently verify your identity.
APPEALS
Where applicable law provides a right to appeal, you may appeal a denied privacy request by contacting us and clearly stating that you are submitting a privacy appeal.
Appeals may be submitted using the following contact information:
Lone Star Drone
Email: info@lsdrone.com
Telephone: (817) 642-7499
Mailing Address: 2301 E. Lamar Blvd., Suite 160, Arlington, TX 76006
We will review the appeal and respond within the period required by applicable law.
DO NOT TRACK AND PREFERENCE SIGNALS
Some browsers offer Do Not Track settings. Because no uniform industry standard currently governs all Do Not Track signals, the Website may not respond to every such signal.
Where required by applicable law and supported by our systems, we may recognize legally valid browser-based opt-out preference signals.
CHILDREN’S PRIVACY
The Website and our services are intended for businesses and adults and are not directed to children under 13 years of age.
We do not knowingly collect personal information online from children under 13. If we learn that we collected personal information from a child under 13 without legally valid authorization, we will take reasonable steps to delete it.
A parent or guardian who believes a child has provided personal information may contact us at:
Email: info@lsdrone.com
Telephone: (817) 642-7499
Mailing Address: 2301 E. Lamar Blvd., Suite 160, Arlington, TX 76006
THIRD-PARTY WEBSITES AND SERVICES
The Website may contain links to third-party websites, applications, social-media pages, mapping tools, payment processors, or other services.
We do not control and are not responsible for the privacy, security, content, or practices of third parties. Accessing a third-party service is subject to that party’s terms and privacy practices.
EMPLOYMENT AND CONTRACTOR INFORMATION
If you apply for employment, contractor work, or another professional opportunity with Lone Star Drone, we may collect:
Contact information
Employment history
Education and qualifications
Licenses and certifications
References
Résumés and application materials
Background or eligibility information where legally permitted
Other information relevant to the opportunity
We use this information to evaluate applications, communicate with candidates, verify qualifications, manage recruitment, and comply with legal obligations.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes in:
Our Website
Our services
Our business practices
Technology
Legal or regulatory requirements
When we update the policy, we will revise the Last Updated date. Material changes may also be communicated through the Website or by another appropriate method.
Your continued use of the Website after an updated policy becomes effective constitutes acknowledgment of the revised policy.
CONTACT US
Questions, concerns, complaints, privacy requests, or appeals may be directed to:
Lone Star Drone
Website: lsdrone.com
Email: info@lsdrone.com
Telephone: (817) 642-7499
Mailing Address: 2301 E. Lamar Blvd., Suite 160, Arlington, TX 76006